For Freight Brokers

Learn of missed pickups before shippers do

Brokers rely on carriers they do not manage directly. MatchLog tracks every assignment live, so you know before your shipper calls.

The problem

Daily freight broker challenges

  • Visibility stops after tender

    After tender, brokers cannot see the carrier's actual location. A shipper complaint is often the first warning.

  • Carrier calls do not scale

    Calling carriers for position updates works for five loads, but fails with forty active assignments across multiple lanes.

  • No ready backup when a load drops

    Recovering a dropped load under pressure requires cold calls, rate talks, and manual system updates as pickup time runs out.

How MatchLog helps

Broker dispatch tools

  • Live position view

    A single board shows every active assignment and the carrier's live position against pickup time. Loads at risk receive automatic flags.

  • Ranked carrier backups

    When a carrier appears late, MatchLog shows available options from your current network, ordered by lane history and present location. No cold calling.

  • Audit trail by load

    Each position check, alert, re-route suggestion, and dispatcher sign-off is recorded by load. Review it for carrier performance and shipper SLA disputes.

See it in a live brokerage scenario?

We will review a live freight movement with your dispatch team in less than 30 minutes.